APPCx summer community event - 12th July 2022 at 10am.
Haven't received an invite yet? There is one at the bottom of this post!
Agenda
Welcome and update from Steven including autumn in person event news and booking information.
Document management in APP from Mark Parry. (Sheffield city)
Group discussion sessions, 4 large breakout groups, subjects below(1)
Going live with Cx regulatory services from Lee Ormandy (Bucks and Surrey)
Citizen portal, how it works, demos and discussion from Rob Smith (Civica)
Top 5 solutions to APP issues from the hotline team
Planning a data migration from Lucy Bayliss (Norfolk)
Roadmaps and development plans from Civica
Any questions?
(1) Random allocation
(a) Have you done something good in APP recently? (b) Data quality, how do you manage this? (c) What do you understand as 'intelligent enforcement' and how do you use APP or Cx to support that? (d) How are you adapting your system to support changes in business processes?
Please feel free to forward this invite to another member of staff in your organisation / authority.
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Link to video recording
I am working with Microsoft and a number of authorities who could not access the event live, to establish what the issue was. Over 90% of member authorities were able to access the event. We need to understand why a few were restricted from accessing the meeting.
Steven