Operator: APP Cx Community (“we”, “us”, “our”)

 

1. Introduction

This Privacy Notice explains how APP Cx Community collects, uses, stores, and protects your personal data when you register for and use the APP Cx Community website and forums (“the Services”). We are committed to handling your data lawfully and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are (Data Controller)

APP Cx Community is the data controller for personal data processed through the Community.

Contact: Kevin Davies

Email: chair@appcxcommunity.org

Address: PO Box 2281, Pulborough RH20 9BS

 

3. What Personal Data We Collect

3.1 Data you provide directly:

- Name

- Work email address (Local Authority email)

- Job title / role

- Local Authority

- Profile information you add voluntarily

- Posts, messages, comments, and uploaded content

- Support requests or reports submitted to moderators

 

3.2 Data collected automatically:

- Login and authentication data

- IP address

- Device and browser information

- Usage analytics (pages visited, features used)

- Cookies (essential and functional only)

 

4. Legal Basis for Processing

We process your data under UK GDPR:

- Article 6(1)(b) – To provide the Community Services.

- Article 6(1)(f) – Legitimate interests: security, improvement, moderation.

- Article 6(1)(c) – Legal obligations.

 

5. How We Use Your Personal Data

We use your data to:

- Create and manage accounts

- Provide access to the Community

- Display your posts to other members

- Share member content within the Community

- Moderate reported content

- Improve Services and maintain security

- Communicate policy updates

 

6. Sharing Your Data

6.1 Within the APP Cx Community:

Your posts and contributions may be visible to all registered members.

 

6.2 Third-party service providers:

We may use providers for hosting, authentication, analytics, security, and email. These act as data processors.

 

6.3 Legal requirements:

We may disclose information if required by law.

 

7. International Transfers

Where providers operate outside the UK, we use appropriate safeguards (e.g., UK Addendum to SCCs, adequacy decisions).

 

8. Data Retention

- Account details: retained while membership is active.

- Posts/contributions: retained unless deleted or anonymised.

 

9. Your Rights

You have rights of access, rectification, erasure, restriction, objection, data portability, and to lodge complaints with the ICO.

 

Requests can be made via: chair@appcxcommunity.org

 

10. Cookies

We use essential and functional cookies for authentication, security, and site functionality. We do not use advertising cookies.

 

11. Children’s Data

Only for professional adults (Local Authority employees). No collection of children’s data.

 

12. Security Measures

We use reasonable organisational and technical measures such as encryption, secure hosting, access controls, and audit logging.

 

13. Updates to This Privacy Notice

We may update this Notice. Changes will be communicated on the website or by email.

 

14. Contact Us

Email: chair@appcxcommunity.org