Hi, we have an opening for an IT Applications Analyst at London Borough of Southwark IT Applications Analyst .Closing date is 30/7/26. Please share this with anyone who might be interested and has APP system admin experience. Do reach out to Luben Tolev - luben.tolev@southwark.gov.uk if you have any questions about the role. Thank you.
Hi all,
I have a user who needs access to More Activities. I can't see where I can pick this on CFU. I have other users who have access to this including myself. I could copy another record who has access and make my user a new record, but that is going to be a last resort.
Any ideas will be most grateful.
Many thanks,
Sonya
Essex Trading Standards.
I was wondering if any LA have got the APP 8.10 patch on their LIVE database and it has been working fine.
We have it on our TRAIN database and it seems ok with the data inside and the new fields for the FSDM.
We did have trouble logging into APP and our IT department build a new server for it and seems ok and my IT asking me are we ready to put it on LIVE.
I am bit nervous in case it it doesn't go well.
The action code for Regulatory Area is everyone using this for food visits and also food complaints action diary?
Hi Lisa
We have 8.10 on live and it does work OK. Only thing I will say is when Civica deployed the new food standards inspection type, it also assigned to the TS module, not just the EH one. I spotted this and was merryily deleting - decided to check about I deleted about 100 (stupid mistake.......I know) and found it deletes from both. So it took me a day to put back to the EH module. Apparently in programme PRG you can delete from TS but nervous as we are in a Remote Desktop environment which will disconnect. I looked at test and it is only assigned to a small number of premises (rather than over 3,000 in live) so cannot judge how long it will take. I would suggest you tell Civica which module it should be assigned to. I will have to live with it until we migrate to Cx!
I also have all the UD and AD fields configured. There is a lot of duplication. I put about 10 call within a week on Service Desk to Roisin before I finally understood what is needed (I usually put 1 on about every 6 months). Then realised the reports were not needed this year.
Hope this helps
Kind Regards
Ann
Morning all, Now announced changes to HHSRS which comes into force 23 June, do you know if Civica are going to release a new excel spreadsheet/configuration guidance? I cannot see anything on their userhub
I asked Civica about this on 30th April. The reply at the time was: The product team are aware of the upcoming HHSRS changes, but I'm waiting to hear what the plan will be with regards to rolling out APP changes to support it. As soon as I hear, I will let you know. Nothing further since.
Happy to do a phone call, email, teams if I can help.