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LAEMS Return - URGENT!

Good morning all.

Apologies in some respects for this being my first post - I've literally only just joined this network. I'm equally sorry/not sorry! to seek to burden you with something urgent.

I'm the (relatively) new head of service for Environmental Health at Bradford Council, and my Lead Food Officer has very recently left us for pastures new, at very short notice.

My former colleague was seemingly the only one who knew how to run the required report/collate the data. Consequently, we're in desperate need to complete the return before the 31st May deadline.

I can see that APP has a "Formal Returns" capability, one of which is "FSA Returns" which seems to generate something when I start looking, but it doesn't complete. I don't know where it's pulling the data from, or what the issue is. The previous head of service had intimate knowledge of APP, but of…

51 Views

Ken Searle

May 26

Hi Dave, there is a useful article dated March 2026 on Civica's UserHub site on the topic of compiling the FSA return. For info, I've downloaded a copy and attached it below. I hope this helps. You'll find UserHub to be a valuable source of guidance and support for APP (and Cx if you decide to go that way) so if you haven't registered give Civica Support Desk a call in the usual way and get yourself a login.

If the above doesn't solve your problem, then the Support Desk is your first port of call.

Eirlys Roberts

April 28, 2026

PROSECUTION MODULE

Afternoon,

Has anyone coding they are willing to share to the Prosecution Module within Civica APP?

Many Thanks

Eirlys Roberts

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kevin.davies

May 19

Hi Eirlys We can share ours by all means - possibly not the most comprehensive but may assist! Could you drop your email here and I will pop something over to you?

Peter Hardman

April 16, 2026

PRT Data Transfer

Hello. Has APP had a policy change or 'refresh' on the data that will, or will now not, be transferred when using PRT? We have started to create a new premises file for each food registration, allowing the option to merge new details into, for example, a Licenced premises, rather than Admin overwriting everything. PRT does not appear to transfer very much data any more. Would anybody have any comment or suggestions on how to config PRT to transfer all names and addresses, FHRS settings etc? ? Thanks in anticipation. Peter

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Ann Horwood

Apr 16

Hi Peter

Not that I am aware of - we regularly get duplicate Food premises and merge them. Have you tried not deleting the source record and checking? I would put a call on the Civica Service Desk and Roisin will pick it up

Hope this helps

Kind Regards

Ann

Shirley Courage

March 31, 2026

Header Premises and Specific Premise usage

I am having a disagreement with the service manager who says we should only have one premise record PRU with every activity linked to that one "golden record" which I do agree with in principle however, I inherited a system where we have a separate task specific premise set up and then a general premise record for everything else i.e.; for private water supply header premise the premise name would be PWS - The Old Barn and then we would have a general dwelling premise record for The Old Barn and link the two so all PWS activity takes place on the specific PWS record and anything else such as nuisance complaints etc would be recorded against the general dwelling. We also do the same for PPC, Licencing and HMOs. This helps with reporting, returns etc'. II understood this was recommended by Civica as best practice. Can anyone else ad…

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Ann Horwood

Apr 01

Hi Shirley

Hope you are OK.

We only have 1 premise record for commercial activities – Licensing, Health & Safety and Noise. Residential premises are also on the system for Health and Housing, Noise and ASB. We do have separate records if the main activity is not Food ie a newspaper staff restaurant is separate to the newspaper itself. This came to light when the kitchen of a care home was classed as low risk for Health and Safety, but the home itself was high risk. As long as everything is coded to suit and you can run reports, there is no real right or wrong; just different ways of dealing with them.

Kind Regards

Ann

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